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  1. First make sure you are joining the correct server by connecting with the direct IP. Which can be found here.
  2. If that doesn't work, try the Jail Me option in the servers donation store. Then log in. If you get in then use the Unjail Me option.
  3. Make sure you haven't enabled any additional mods. None of our DeVco servers enables additional mods. EXCEPT for SF.
  4. Post a log of your crash report. Not on the forums. Upload it to pastebin.com and then copy the link and post the LINK in your Help Ticket.
  5. Make sure you are posting your issues under http://www.devcoftb.com/tickets. If you are playing on a modpack with multiple servers let us know WHICH server.
  6. Tell us what happened when the crash first occurred. Did you open one of your bags? Was it after you tp'd to someone? Whatever the case may be.
  7. Include the time the issue first occurred. If the chunk is corrupted or we need to look in the logs a time frame is required. Keep in mind the server is run on Eastern Standard Time. So try to include that time conversion as well.


Finally, please be patient with staff. We should respond to you within 2 or 3 hours hopefully. But keep in mind we have 16 different modpacks and a total of 20 servers to run. We will get to you ASAP. But you will get better and faster service if you follow the steps above.

Thank you.

- DeVco Owners

How to get crash reports (ATLauncher)Edit

If you are crashing

  1. Locate your Atlauncher Folder (this is where ever you saved it to when you first installed atlauncher)
  2. Go to the "instances" folder
  3. Go to the "ModpackName" folder
  4. Go to the "crash-reports" folder
  5. Find the newest crash report, open it up, select all of it, and copy it.
  6. Go to pastebin.com and paste your Crash report there.
  7. Copy the link and post it under http://www.devcoftb.com/tickets on our website.

How to get crash reports (FTB Launcher)Edit

If you are crashing

  1. Locate your FTB folder (this is where ever you saved it to when you first installed the launcher)
  2. Go to the "whatever modpack you are crashing on" folder
  3. Go to the "minecraft" folder
  4. Go to the "crash-reports" folder
  5. Find the newest crash report, open it up, select all of it, and copy it.
  6. Go to pastebin.com and paste your Crash report there.
  7. Copy the link and post it under the http://www.devcoftb.com/tickets on our website.
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